Apple Has a DevRel Problem
The iPhone Duo, Appleâs first foldable iPhone, goes on sale today and my app isnât ready for it. Dewfall, my app for reading the whole Bible one verse at a time, is on the App Store. The only thing Apple sent me about the Duo as one of its developers was a single notification in App Store Connect about the new Xcode. Thatâs it!
Iâve spent years on the companyâs side of this, in developer relations (DevRel): head of developer relations at ZEIT (now Vercel), director of developer relations at Xata, my own DevRel consultancy, then developer advocate at DataStax until IBM bought it (my about page has the rest). I love Appleâs stuff too (I said so on stage at RenderATL in 2023). And to be fair to Apple, it did a lot for developers before this launch: more than 2,000 of them went to its in-person workshops in 19 cities. I still think Apple has a DevRel problem.
What is DevRel?
DevRel, short for developer relations, is how a company builds mutually beneficial relationships with the developers who build on its platform. A DevRel team writes docs and sample code, runs early access programs and events, and takes developersâ feedback back to the product team. You measure it by what those developers ship.
I did a 2-hour solo episode of my podcast, ConTejas Code, on what DevRel is and how to measure it. Early in it I gave âthe practice of building mutually beneficial relationships with software developers on behalf of a companyâ as the definition and called it âthe most Wikipedia definition you can getâ. Wikipediaâs own is close: âan umbrella term for practices employed by an organization that builds developer-facing software to connect with the developers that use that software.â
The way I usually explain it uses the iPhone (kind of funny today). Apple sells iPhones to people like my parents so it needs customer relations. Some of its customers are developers who build the apps you use on it so it needs developer relations as well.
On the show I said Microsoftâs Windows developer relations group in 1997 âliterally looked at how many apps did these people produceâ. A minute later I said âIf that number doesnât work, then the function is broken. Thatâs it.â For a new phone, that number is the apps that are ready on the day people open the box. For the Duo, when the reviews went up 2 days before launch, a lot of the big ones werenât.
What does DevRel actually do?
Day to day DevRel is docs, sample code, demos, talks and streams, a developer community and a lot of listening. On the show I borrowed an idea from developerrelations.com and described it as âthis, like, two way bridge. You help external developers succeed with your product, and you bring their needs and feedback back into the company.â
On Langflow I once noticed some components were missing and shared it with the team. A few days later, developers at a hackathon said the same thing. With my feedback and theirs together, the team started investigating a fix. Thatâs classic DevRel.
The gold standard, as I put it in my DevRel episode, is âyouâre a product engineer with a megaphoneâ. DevRel is an incredible job (the travel did wear me down badly: I wrote about it in my 2022 health post). Iâve talked about the job on the show with Rachel Nabors in episode 28, on the future of DevRel and with Tracy Lee of This Dot in episode 48, on how to be successful in DevRel.
Before a launch itâs the same work with a date on it. In the same episode I said the path a developer walks, from signing up to their first success, âneeds to be well traveled by your DevRel team before you expect developers to go downâ. The DevRel teamâs job is âto get rid of all the mines, and then you invite your developers to come walk that.â For the launches I helped with at Liveblocks, OpenSauced, Ravion and Xata, DevRel meant:
- demos and sample apps
- docs and guides, written before launch day
- early access developers using the product, with their feedback going back to the team before launch
- the launch videos, streams and talks
I remember Liveblocks especially (its CEO, Steven Fabre, came on episode 24 of my show). Iâm also an angel investor in OpenSauced and Ravion (both are on my investing page).
Developer relations vs developer advocate
Developer relations is the function. Developer advocate and developer evangelist are job titles inside it.
In Defining Developer Relations, Phil Leggetter splits the titles by what they do. Developer evangelists âmay focus much more on activities that result in acquisition such as docs, blog posts, event sponsorship and talksâ. Developer advocates âmay undertake all of the above activitiesâ, especially the ones he tags with retention and product, like capturing developer feedback.
| Title | What it means |
|---|---|
| Developer relations (DevRel) | All of it: docs, community, developer experience, advocacy and getting feedback into the product. Appleâs team for it is Worldwide Developer Relations (WWDR). |
| Developer evangelist | The role Apple invented in the 1980s, when it was called software evangelist. Mostly outward: talks, posts, demos and docs that get developers to try a platform. |
| Developer advocate | Can do all of that and also brings developersâ feedback back to the product and engineering teams. It was my title at DataStax. |
| Developer relations engineer | The title Google gave both roles when it merged its developer advocates and developer programs engineers, as Justin Poehnelt wrote up. On the show I called myself âone of the developer relations engineers on Langflowâ. |
Why iPhone Duo apps arenât optimized yet
Many iPhone Duo apps arenât optimized yet because a fully optimized app needs the iOS 27.1 software development kit (SDK). Apple released that SDK in beta on September 18, 2026, 35 days before the phone went on sale. App Store submissions for Duo apps opened on October 5.
An SDK is the set of tools a developer builds an app with (for an iPhone app, thatâs Xcode and the iOS SDK inside it). Marques Brownlee (MKBHD) shows what an app without the new one looks like in his iPhone Duo review (past 9 million views). Closed, the Duo is a normal iPhone on the left with the buttons moved over to the right where your thumb is. He calls Appleâs own apps âsort of the blueprint for an optimized appâ. Then he flips through Spotify, Google Maps, Waze, Discord, X (he still calls it Twitter) and Google Calendar, every one of them with âa black bar down the right-hand side where the buttons are supposed to beâ. Open the phone and theyâre mostly âsmall, unoptimized iPhone apps in the⊠middle of this huge screenâ:
He shows the good ones too: Instagram âjust got the update todayâ while he was filming and Carrot Weather âdid itâ. Even Appleâs own Keynote, Pages and Numbers only got their Duo update the day before the phone went on sale. Then Apple pulled all 3 from the App Store for a while!! MacRumors couldnât tell whether that was on purpose or a bug.
6 weeks earlier, John Ternus (Appleâs CEO since September 1) made fun of everybody elseâs foldables in the keynote where Apple announced the Duo. On theirs, he said, âmovies are boxed in by oversized black bars, making a larger screen feel much smaller.â
Oversized black bars!! On a phone that starts at $1,999, thatâs literally what most of MKBHDâs apps look like this week. To be fair to Ternus, he meant movies on square screens and not apps.
Appleâs own guide, Three steps to make your app shine on iPhone Duo, says which look an app gets from which SDK:
- Built with the iOS 26 SDK or earlier, an app runs but âwonât adapt to all layoutsâ. Open, it appears âin the center of the display, with empty space surrounding the windowâ. Closed, it sits âto the left of the status bar and cameraâ.
- Built with this yearâs iOS 27 SDK, apps âresize to fill most of the inner displayâ but still avoid the status bar on the right edge. Thatâs probably what Spotify is doing when MKBHD says it âkind of stretches thingsâ.
- Only an app built with the iOS 27.1 SDK or later is âoptimized for iPhone Duoâ, with âtoolbars and tab bars appearing vertically below the status barâ.
The apps sitting small in the middle of MKBHDâs open screen are the first kind. They hadnât even shipped a build with the iOS 27 SDK, which Apple explained at its Worldwide Developers Conference (WWDC) in June and opened for App Store submissions on September 9. So the 35 days explain the missing side toolbars but not the tiny windows.
Dewfall is one of the apps that arenât optimized. So on a Duo it probably looks a lot like the ones in MKBHDâs review (I didnât order a Duo).
Hereâs who had what, and when, from the day Apple announced the Duo to the day it went on sale (the dates are on Appleâs releases page and in its developer news):
- Apple announces the Duo
- Sep 9
- Xcode 27: apps resize, no Duo simulator
- Sep 14 to Oct 23: 39 days
- Xcode 27.1 beta: the Duo SDK and simulator
- Sep 18 to Oct 23: 35 days
- The App Store takes Duo apps
- Oct 5 to Oct 23: 18 days
- Reviewers have a Duo
- Oct 14 (or earlier) to Oct 23: 9+ days
- The final Xcode 27.1
- Oct 15 to Oct 23: 8 days
- The reviews go up
- Oct 21
- On sale, and most developers' first Duo
- Oct 23
On September 9 Appleâs press release said âThird-party apps, including Netflix, Zoom, and Slack, are already taking advantage of the folding design.â The next day 9to5Mac wrote that âmost developers wonât have access to a real iPhone Duo until launch dayâ. Xcode 27âs iOS 27 SDK resizes apps to fill most of the Duoâs inner screen (its release candidate opened App Store submissions on September 9), but it had no Duo simulator. The Xcode 27.1 beta on September 18 brought the iOS 27.1 SDK and a Duo simulator you can fold and unfold on a Mac.
An app built with a beta canât go on the App Store. The first day a developer could submit a Duo version was October 5, 18 days before launch. Every one of those updates still had to get through App Review in that window.
Apple did run DevRel for the Duo
It started in June. At WWDC, a session called Modernize your UIKit app (UIKit is Appleâs original framework for building an iPhone appâs screens) told developers that iPhone apps were now âfully resizableâ and that âit is important that your app dynamically adjusts to any available scene size at runtimeâ. It gave iPhone Mirroring on the Mac and iPhone apps on iPad as the reasons and never mentioned a foldable (in hindsight it was probably the Duo). On September 9, the day it announced the Duo, Apple put up a developer page with design guidelines and Tech Talks like Prepare your app for iPhone Duo. A week later it ran online Group Labs, where developers ask Apple engineers questions live. It posted developer news about the Duo on September 9, 16 and 18 and on October 5. Its October newsletter pointed developers to Duo submissions and new Group Labs.
And yesterday Apple said in its newsroom that âMore than 2,000 developers have attended more than 50 in-person workshops in 19 cities around the worldâ. The same post highlights 58 apps from other companies that are optimized or on their way, from Netflix, Zoom and Slack to Instagram (Apple hasnât said how many optimized apps there are in all). Susan Prescott, Appleâs vice president of Worldwide Developer Relations, says in it that âThe response to iPhone Duo from our developer community has been incredibleâ. Thatâs a DevRel program!
Developers who went to the workshops say they helped. At the one in Berlin, Michael Temper wrote that âIt was really helpful to get a feeling for the deviceâ and that he âwas able to optimize the UI for the different posesâ of his game. Appleâs developer relations team also reached out one to one. Graham Dawson, an indie developer, wrote âThanks to Apple Developer Relations reaching out to me, I found an issue with my proposed Duo updateâ. It was a rotation bug that only showed up on an actual Duo (âsomething that waasnât visible in Duo simulatorâ).
35 days from SDK to launch
Developers got the Duoâs tools 35 days before customers got the phone. For some of Appleâs other new devices and screens since the App Store, and for Microsoftâs own 2-screen Duo, it looked like this:
- Microsoft Surface Duo, 2020
- 232
- Apple Vision Pro, 2024
- 226
- Apple Watch, 2015
- 157
- Apple silicon Macs, 2020
- 148
- iPhone SDK and the App Store, 2008
- 126
- iPad, 2010
- 66
- iPhone X, 2017
- 52
- Apple TV with tvOS, 2015
- 51
- iPhone Duo, 2026
- 35
- iPhone 6 Plus, 2014
- 10
- iPhone 5, 2012
- 9
The Duo got the third shortest runway on that list. The iPhone 5 had 9 days in 2012 and the 6 Plus 10 in 2014, both new sizes of a screen developers already knew. Apple seeded the iPhone 5âs tools the day it announced the phone. When the iPhone 5 went taller, Phil Schiller showed an app that hadnât been updated and said âWe center it and place black borders on either sideâ (TechCrunch). The Duo asks more of an app than a new screen size did: it folds, it has a closed screen with the buttons on the side, it has poses and it can run 2 apps side by side. Counting from the WWDC sessions in June itâs 137 days, but Apple didnât name a device until September 9.
The closest match on the list is the iPad, which ran iPhone apps small in the middle of its screen the way the open Duo does (MKBHD remembers the âiPad days where you could just hit the 2x button and it just made it biggerâ). iPad developers got 66 days (almost 2Ă the Duoâs).
Vision Pro got 226 days, developer labs in 6 cities and developer kits that teams could apply for. It launched with âmore than 600â apps built for it. In 2015 developers who won a lottery got an Apple TV developer kit for $1!! It came âat no cost, with a $1 fee being charged to verify billing and shipping addressesâ (MacTech). In 2020 Mac developers could get a Developer Transition Kit for $500 (a Mac mini with an Apple chip inside that went back to Apple afterward), about 5 months before the first Apple silicon Macs went on sale.
Apple did put the Duo in front of developers this time. More than 2,000 of them at the workshops is way more than the âover 100 different developersâ who reportedly got into the Apple Watch labs in Cupertino in 2015. But Appleâs Duo page for developers lists workshops, Group Labs, Q&As, Tech Talks, Xcode, docs and design kits. It doesnât list a developer kit or a loaner.
When a developer asked about loaners on r/iOSProgramming, one answer was âYou wonât get a loaner. If you go to an Apple-run iPhone Duo development event, you may get the opportunity to run your app on a real iPhone Duo. May.â A more upvoted one said âGet in touch with your local Apple Developer Evangelist. They should be able to help out.â The person asking had missed the local workshops (âScheduling problem and early sell outâ). Their app also âwasnât readyâ the week before. And Jonathan Unikowski, who came to iOS after 3 decades of web and desktop work, posted this when MKBHDâs clip went around:
as a relatively new ios developer (did web and desktop for 3 decades until i started @avec) itâs mind boggling to me that apple has no way for their developers to get test devices to ensure their apps work soon after new devices launch
— Jonathan Unikowski (@jnnnthnn) October 21, 2026
instead, you have to order like everyone else, and wait 3 months if you donât get in early
Thatâs a little harsh on the workshops (they did put a Duo in front of whoever got a seat). A commenter who says theyâve been an iOS developer for 10 years left a comment with 1,600 likes under MKBHDâs review: âThe SDK was released way too late. Weâre currently working on adapting our apps, and many developers will be releasing updated versions soon.â
MKBHDâs own guess is that things start feeling âway betterâ in about 6 months, âonce developers get a bunch of theseâ.
Apple invented the developer evangelist
In the early 1980s Mike Murray of the Macintosh division coined the term software evangelist for the people whose job was to get other companies writing software for the Mac. Mike Boich became the first one in 1982 and hired Guy Kawasaki, who became Appleâs chief evangelist and made the word famous. Wikipedia says the word is borrowed from religious evangelism, which goes back to the Greek euangĂ©lion, good news (the same word the Gospels are named after).
Kawasakiâs own definition of the job, as Wikipedia quotes it, is âusing fervor and zeal (but never money) to convince software developers to create products for a computer with no installed base, 128K of RAM, no hard disk, no documentation, and no technical support, made by a flaky company that IBM was about to snuff out.â
No installed base! Thatâs the Duo this week, at least for an appâs Duo layout: almost nobody owns the phone yet (every iPhone app still runs on it). In the r/iOSProgramming thread about loaners, somebody asked how many people would have a Duo and also have your app. One commenter answered âAt most 1% over the next 6-12 months.â
Microsoft created its own evangelist role in 1987 (Wikipedia again) and wrote the playbook down. Its developer relations groupâs Effective Evangelism came out years later as evidence in an antitrust case. An evangelism timeline filed with it is dated October 9, 1997. The playbook lists IBM among Microsoftâs âenemiesâ, which is hilarious to read as somebody who works at IBM. It says âSuccess is measured in shipping applications.â It also says âPlatforms, by themselves, are of little or no value to end users.â
Apple still calls them evangelists! After the Berlin workshop, Lennart Fischer thanked âthe entire Design & Technology Evangelist team and our Partnership Managersâ for hosting it.
Secrecy beat DevRel this time
Apple chose the secrecy and itâs proud of it. In an interview MacRumors wrote up, Greg Joswiak, Appleâs senior vice president of worldwide marketing, said heâs âsuper proudâ that Apple kept the project relatively secret: âWe put the extra security on it. We didnât talk about it to anybody.â Joswiak joined Apple in 1986 and, in Appleâs own words, âbegan his career at Apple working on the early Macintosh computers and supporting the Macâs community of third-party developers.â Wild!!
DevRel needs developers to know early. Joswiak was proud that almost nobody did. Apple has managed secrecy and early access at once before. In 2010 it sent iPads to a few developers before launch with â10 pages of rules and regulationsâ, including that âthe iPad has to be kept secured to a fixed object in a windowless roomâ and that Apple ârequires photographic proof of complianceâ (Engadget). A windowless room! Within a week of launch, âsome 3,500 applicationsâ had been optimized for the iPad (Technologizer).
Who gets early access is a DevRel decision. For the Duo, the apps Apple showed in its keynote (Zoom, Slack, Detail and Netflix) clearly had it. Major League Baseball (MLB) says in Appleâs October 22 post that itâs âgrateful to have worked with Apple to ensure the app is ready for the World Seriesâ. AppleInsider wrote that âwith the exception of firms whose apps were shown at the launch, few or no developers had an iPhone Duo to try.â Apart from the workshops, that matches what I found.
Reviewers got hardware early too. The Duo âhas been in reviewersâ hands for at least a weekâ, Tomâs Guide wrote on review day. MKBHDâs video description says âPhone provided by Apple for review.â Meanwhile someone on r/iPhoneDuo learned that âmany app developers have their apps set to update the day before October 23, and didnât plan on reviewers testing their apps a week prior.â So some of the apps in the reviews had a Duo update ready and waiting to go out the day before launch!! Apple picked the day reviewers got their phones and many developers picked the eve of launch for their updates (the 2 werenât lined up).
Tanmay, who makes a handful of iOS apps, says âalmost all devs I know have a working Duo update on day 1, the media had no idea.â Heâs even âactually okay with devs not receiving early unitsâ (âThe documentation and workshops were pretty solid to get a working version readyâ). His next line is âThe problem is marketing, their marketing team completely sidelines devs. 0 help in connecting the people Apple gave review units to with devs making Duo app.â âAt the very least,â Tanmay wrote, âhave the WWDR team connect devs to the media who receive review units.â
Apple can drag developers along (most companies canât)
MKBHD says it himself, 16:32 into his review: âthis is one of Appleâs biggest strengths, to be fair, like just dragging developers along for stuff like this.â Heâs right! Mark Gurman thinks itâll be sorted out in weeks:
The iPhone Duo reviews are some of the most brutal I've seen from an Apple product in a long time (Vision Pro aside). But I've been around long enough to remember the iPhone 5, iPhone 6 Plus and iPhone X. The app optimization issue is a non-issue and will be resolved in weeks.
— Mark Gurman (@markgurman) October 21, 2026
John Gruber goes further on Daring Fireball: âmy gut feeling is that there are more third-party apps ready to go on day one for the Duo than for any of those previous transitionsâ (he lists iPhone X, 6 Plus, iPhone 5 and Retina on the iPhone 4). He says âSome of the apps that arenât yet updated are quite popularâ and then âdeveloper support is not a problem for the Duo.â He compares it with Android: ââFlagshipâ Android foldables have been out for over 7 years and developer support for them today remains nothing close to developer support for the Duoâ.
Developers got 52 days with the iPhone X in 2017. Cult of Mac complained about âthose massive black barsâ on iPhone X apps that October. By April 2018 Apple required new apps to support its display. Apple has the same stick ready for the Duo. From April 2027 every App Store submission needs Duo screenshots and has to be built with the iOS 27 SDK or later. That SDK alone gets an app most of the way across the inner screen (apps that never update, like the gym app MKBHD says is âprobably not gonna get updatedâ, keep their black bars). Apps that submit Duo screenshots get a âMade for iPhone Duoâ badge on their App Store page.
For lots of apps the fix really is small. Chad Etzel wrote that âif your app is a NavSplitView + Lists, iPhone Duo support is free. I didnât have to make a single change to the code for LinkShare. Just recompile with Xcode 27.1+â. If your app already has an adaptive layout that works on iPad and Mac, Apple says âyouâre well on your way to supporting iPhone Duoâ. On Reddit, u/juju0010, an iOS developer, told worried buyers that the companies working on Duo layouts âdonât need the physical device to test themâ. They also wrote âRest assured, weâre aware our apps look like shit and weâre already working on it.â Their own Duo doesnât arrive until November 16 and theyâve already optimized several of their apps for it.
The unoptimized apps MKBHD shows come from big companies with big app teams (3 of them are Googleâs). Apple probably has less pull with them than with a launch partner. Spotify, Discord and X havenât said why they hadnât shipped an update when the reviews went up. Google had started: on October 22 Nicole Nguyen of The Wall Street Journal wrote that Gmail, Maps and Photos were ârolling out UI optimizations todayâ (still with âno right-side controlsâ).
I agree with them about where this ends up. Apple can drag developers along because few of them can afford to skip the iPhone (Apple counts an ecosystem of âmore than 2.5 billion devices worldwideâ). On the show I said âDevRel is all about relationshipsâ. I just donât think dragging developers along is the same thing as a relationship with them. Dragging means the gap gets paid for by the people who spent $1,999 this week and by the developers who got 35 days and (unless they got a workshop seat) no Duo to test on.
A long runway doesnât guarantee anything either. Microsoft gave developers 232 days and an emulator for its own 2-screen Surface Duo. By 2024 Windows Central was writing that âThe product line is deadâ. Samsung first showed developers the Galaxy Foldâs screen 303 days before it went on sale (the plan was 170, until review unitsâ screens broke) and set up test labs with Google âfrom Seoul to Mountain View to Beijingâ. Apps that didnât fit the screen were still âa pretty major problem in the early days of Android foldablesâ (9to5Google).
Most companies launching a platform donât have Appleâs pull. A startup with a new application programming interface (API) or a new device canât drag anybody anywhere (Iâve worked at a few).
What a DevRel launch strategy looks like
A DevRel launch strategy gets developers ready before customers show up: tell a few of them early, get them hardware, ship docs and samples, fix what they find fast and count the apps people use.
If I were running developer relations for a launch like the Duo, these are the things Iâd ask for (Apple already did some of them):
- Tell a few developers before customers know. Microsoftâs 1997 evangelism timeline says to talk to âa small number (four, plus or minus two)â of the developers who matter most, under a non-disclosure agreement, âWell before there is a detailed specâ. Apple did this with the apps in its keynote (and in 2010 with the iPads in windowless rooms).
- Get hardware to developers before reviewers get it. The $1 Apple TV kit is the model (a loaner program is the cheap version). Supply made this hard for the Duo. Mark Gurman wrote in his newsletter that Apple âknew there would be severe supply constraints but went ahead with the launch anywayâ (MacRumors). Delivery dates slipped to January 25 within 30 minutes of preorders opening, which means every developer kit would have competed with a customerâs order. It also means a lot of buyers wonât have a Duo for weeks or months (some customers have since been given earlier delivery dates, MacRumors reported). MKBHD expects âway more apps optimized for the Duoâ by the time they do. Apple will soon have a place that could do this in Berlin, my city: in June it announced its first developer center in Europe there for âlater this yearâ, with âdedicated labsâ and âhands-on support from Apple expertsâ.
- Ship docs and samples before launch. Apple did this one well! The design guidelines and the Tech Talks went up the day it announced the phone. The 3-step guide lists the exact code to search your project for, from
UIScreen.maintouserInterfaceIdiom == .phone. Step 1 is literally to ask Xcodeâs coding assistant to âget my app ready for iPhone Duo.â Very 2026 of them. Iâve given talks on docs, like Changing The Game with Developer Experience at ConFrontJS in 2022, where I said docs are âkey to good developer experienceâ. At Xata we wrote ours for the person trying a brand new product in beta who searches Google and Stack Overflow and finds nothing (I said so on a livestream in 2022). - Fix what early developers find, fast. Iâd measure DevRel by the âtime between feedback received and feedback addressedâ. The final Xcode 27.1 shipped October 15. So anything developers reported against the September 18 beta had under 4 weeks to be fixed in Appleâs tools. Their apps still had to get through App Review before October 23.
- Line up review units with developer updates. Thatâs Tanmayâs fix.
- Pick launch partners by what people use most. Microsoft measures its push to get apps onto laptops with Arm chips by âapps representing 90% of total user minutesâ (Windows Developer Blog). MKBHDâs Spotify, Maps, Waze, Discord, X and Calendar are his user minutes.
- Count the apps people actually use. Mary Thengvall, who wrote The Business Value of Developer Relations, puts it as âDonât conflate work output with goalsâ. By that test the more than 2,000 workshop seats are output. So is a list of 58 launch apps. Appleâs newsroom post doesnât say how many of the apps people open every day were optimized on launch day.
Are people canceling their iPhone Duo preorders?
Some buyers say theyâve canceled over the apps, but nobody has numbers and Apple reportedly raised its orders for the Duo. A post on r/AppleWhatShouldIBuy called âThe iPhone Duo reviews just made me cancel my orderâ leads with the apps: âDealing with black bars on the sides when apps are open? I honestly canât accept that.â Under MKBHDâs video, one commenter is âholding off on buying the duoâ because âApple did the developers so dirty in giving them the SDK so lateâ.
The most viewed post about canceling I found on X, Daniel Berkâs âI canceled my iPhone Duo preorder.â with more than 8 million views, quotes MediaStormâs test of the Duo after 10,000 folds. The apps only came up in his follow-up. And a poll on the MacRumors forums asked whoâs canceling now that reviews are out:
Thatâs 33 people on an enthusiast forum who chose to vote. GadgetReview says the claims of canceled orders âshould be treated as individual reactions rather than a confirmed patternâ. And 9to5Mac reported on October 22, citing DigiTimes, that Apple raised its Duo orders by more than 40% on strong demand, from 9.7 million to 14 million units for the first year.
Relations means relationships
In 2020 I wrote that what gets me on a plane to speak at a conference âis really only loveâ and that my favorite part is âthe conversationâ. In my ConFrontJS talk in 2022 I said âwe really see ourselves as servants of our usersâ. On a platform the users are developers. I think serving them means showing up early and in person, before you need anything from them.
Appleâs evangelists did that in Berlin with a phone nobody could buy yet. Somebody at Apple reached out to Graham before his update shipped and he found that rotation bug before any of his users did.
Questions
What does DevRel stand for?
DevRel stands for developer relations: the work a company does to build mutually beneficial relationships with the developers who build on its platform. Apple hired the first software evangelists in the early 1980s to get other companies writing software for the Macintosh. Apple's developer relations team today is called Worldwide Developer Relations (WWDR).
What does a DevRel do?
A developer relations (DevRel) person helps outside developers succeed with a company's platform and brings what they need back into the company. Day to day that means docs, sample code, demos, talks and streams, a developer community and feedback for the product team. Before a launch it means getting developers building early enough to fix what they find.
What is the difference between developer relations and a developer advocate?
Developer relations (DevRel) is the function. Developer advocate and developer evangelist are job titles inside it. An evangelist mostly gets developers to try a platform, with talks, posts and docs. An advocate may do all of that and also brings developers' feedback back into the product. Google merged 2 of its DevRel roles into a single title, developer relations engineer.
Is developer relations a good job?
I'm Tejas Kumar and I think developer relations (DevRel) is a good job if you like building things and then talking about them. I've led DevRel at ZEIT (now Vercel) and at Xata, run my own DevRel consultancy and been a developer advocate at DataStax. The hard part is the travel: it wore me down badly by 2022.
Why are iPhone Duo apps not optimized?
Many iPhone Duo apps weren't optimized in the October 21 reviews because full optimization needs the iOS 27.1 software development kit (SDK), released in beta on September 18, 2026, 35 days before launch. Submissions opened October 5. Apps on older SDKs show black bars (those without the iOS 27 SDK, out since September 14, sit small on the open screen).
How do you become a DevRel?
I'm Tejas Kumar and I came to developer relations (DevRel) from engineering. I was a front-end developer when I went to my first tech conference, ZEIT Day Berlin, in September 2017. A few months later Guillermo Rauch invited me to join ZEIT (now Vercel) as head of developer relations. The gold standard is a product engineer with a megaphone.
Written by me, Tejas Kumar, an AI Engineer at IBM based in Berlin. Read everything else I have written, or go to Fluent React, my O'Reilly book on how React works inside, the talks I give at conferences, and ConTejas Code, my podcast.